FAQs

Frequently Asked Questions

Quickly learn about our features, support.
Still have questions? Just ask.

General

What is the Outreach Log?
Our platform provides an all-in-one solution for managing your outreach, offering region management for outreach teams, logging of events and always-on reporting.
Is this suitable for all outreach across my University?
Yes! Our platform is designed for all teams to use, with smart filtering to keep everything relevant.
Is my data secure?
We prioritise security and follow industry best practices to keep your data safe and private. We also take daily backups to ensure your information is always protected and recoverable if needed.
Is my data isolated?
Yes. Your institution's data is yours and nobody else can see it.
Do I need an account to use this?
Yes. If your university has opted-in to Single Sign On (SSO), you can log in with your usual university account. Alternatively, we provide a separate Outreach Log sign-in option to ensure your data remains secure.
What support is available if I need help?
Our support team is on hand to help, and you can also refer to user guide which includes instructional videos for step-by-step assistance.
Are there any upcoming features?
Yes! We're constantly improving and adding new features. Stay tuned for updates and announcements.

Technical

What is the onboarding process?
Onboarding includes assistance with setting up the Outreach Log and bespoke training for your university's users.
Can you backfill events?
Yes. Whether you have spreadsheets from previous years or a more custom solution, we can migrate your data into the platform.
Can you export data?
Yes, you can instantly export all your data as CSV files, and download charts as PNG images.
Is there an API?
Yes. Please enquire for details.
Can this integrate with another service, like a CRM?
Integrations can vary on a platform-by-platform basis. Please enquire for details so we can work out a best-fit integration.

Find Out More

Get In Touch

Contact us for a friendly chat about your needs or book a demo to see the platform in action

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A platform to effortlessly manage outreach, boost collaboration, and unlock valuable insights.


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